General Terms and Conditions of Use and Sale
E RACE EVOLUTION – Automotive Simulation Centers
1. Preamble
These General Terms and Conditions of Use and Sale (hereinafter referred to as the "Terms") define the terms and conditions under which racing simulation services are provided under the E RACE EVOLUTION brand.
The websitehttps://www.eraceevolution.comis published by E RACE EVOLUTION LTD, owner of the trademark and concept.
Simulation services are delivered either by:
- E RACE EVOLUTION LTD directly in the centers it manages, or
- Legally independent franchised centers operating under the E RACE EVOLUTION brand name (e.g., E RACE EVOLUTION Saint-Maximin).
These Terms apply to any natural or legal person (hereinafter the "Client") utilizing our services, whether for private or professional purposes.
2. Purpose
The purpose of these Terms is to define the conditions governing the sale and provision of racing simulator sessions, as well as ancillary services (bar, catering, events).
Any booking or participation in a session implies full and unconditional acceptance of these Terms.
3. Services Offered
E RACE EVOLUTION centers provide:
- Racing simulation sessions accessible from age 8, for all skill levels
- On-site guidance and supervision by an instructor
- Professional-grade simulators
- Simulator adapted for persons with reduced mobility (available upon prior request)
The Client agrees to inform the center of any special requirements or circumstances upon booking to ensure appropriate accommodation.
4. Booking and Payment
4.1 Booking
Bookings can be made:
- Online via the official website
- By phone
- Directly on-site
4.2 Payment
Payment can be processed:
- Online at the time of booking
- On-site prior to the start of the session
Accepted payment methods: Credit/debit cards, cash, and any other payment methods displayed on-site or on the website.
4.3 Confirmation
A booking is considered firm and final upon receipt of full payment. A confirmation may be sent via email.
5. Cancellation and Refund Policy
5.1 Cancellation by the Client
Any cancellation must be notified at least 48 hours before the scheduled session time to qualify for a full refund.
Beyond this timeframe, no refunds will be granted regardless of the reason invoked.
5.2 Cancellation by the Center
In the event of cancellation due to technical issues, safety reasons, or force majeure, the Client may choose between:
- A full refund, or
- Rescheduling the session to a later date.
6. Liability – Safety – Equipment
6.1 Safety Guidelines and Proper Use
Simulators must be operated in accordance with the safety instructions provided by staff.
The center cannot be held liable for accidents resulting from:
- Misuse or improper operation of the equipment
- Failure to follow safety instructions
- Dangerous or reckless behavior
Minors must be accompanied and supervised at all times by a responsible adult.
6.2 Equipment Damage and Client Financial Liability
The Client is responsible for any equipment made available to them.
Any damage, breakage, deterioration, or destruction—whether intentional or unintentional—resulting from:
- Non-compliant use
- Negligence
- Inappropriate behavior
will result in full billing to the Client for repairs or total replacement costs (parts, labor, and operational downtime).
An invoice will be issued and must be paid within 7 calendar days. In the event of refusal to pay, legal action may be initiated.
Sessions may be terminated immediately without refund in the case of dangerous, aggressive, or disrespectful behavior.
6.3 Personal Belongings and Theft
The center disclaims all liability for loss, theft, or damage to personal items within the premises.
7. Lounge Bar & Catering
7.1 Consumption
Food and beverage items are sold according to the prices displayed on-site. All orders are payable immediately. Products cannot be returned or exchanged unless there is an obvious error on our part.
7.2 Alcohol and Safety
The sale of alcoholic beverages to minors is strictly prohibited. The center reserves the right to refuse service or entry to anyone in a state of inebriation.
Participating in a simulator session while under the influence of alcohol or drugs is strictly forbidden and will result in immediate cancellation of the session without refund.
7.3 Outside Food & Beverages
Bringing outside food or drinks into the venue is prohibited, except with prior written consent (e.g., private booked events).
8. Intellectual Property and Image Rights
8.1 Image Rights – Consent
Photos and videos may be taken inside the venue for marketing and communication purposes.
By entering the center, the Client tacitly agrees to the use of their image for promotional purposes across media, without time limit or financial compensation. Any objection must be submitted in writing prior to the session.
8.2 Intellectual Property
Trademarks, logos, media content, images, videos, software, and collateral remain the exclusive property of E RACE EVOLUTION LTD or its partners. Any unauthorized reproduction or exploitation is strictly prohibited.
9. Personal Data
Personal data is processed in accordance with applicable privacy regulations (GDPR).
Clients hold the right to access, rectify, object to, erase, or restrict the processing of their data.
Requests should be sent to: contact@eraceevolution.com
10. Disputes and Applicable Law
These Terms are governed by French law.
In the event of a dispute, an amicable solution will be sought first. Failing that, exclusive jurisdiction is granted to the competent courts located within the jurisdiction of the registered headquarters of the operating entity concerned.
11. Amendments
These Terms may be modified at any time. The applicable version is the one in effect on the date the booking is made.
12. Force Majeure
Neither party shall be held liable in the event of force majeure (including natural disasters, major technical outages, epidemics, or administrative closures).
13. Contact Information
For any questions, requests, or claims, please contact us at:
📧 contact@eraceevolution.com